This Privacy Policy explains how Infosys Consulting LLC, operating the website GlideWell Stairlifts ("GlideWell," "we," "us," or "our"), collects, uses, and shares information about you when you use glidewell-stairlifts.com (the "Site") or request a quote. Please read it carefully.
1. Information we collect
We collect information you give us directly, including:
- Contact details — first and last name, email address, phone number, and ZIP code.
- Project details — staircase type and shape, number of steps, intended user, timeframe, and whether you wish to buy or rent.
- Messages — anything you write in a contact or quote form.
We also automatically collect limited technical data such as your IP address, browser type, the pages you view, and the page you submitted from. We use privacy-respecting analytics and essential cookies only.
2. How we use your information
- To connect you with one or more vetted stairlift dealers who can prepare a quote.
- To respond to your questions and provide customer support.
- To operate, secure, and improve the Site.
- To comply with legal obligations and prevent fraud or abuse.
3. How we share your information
With stairlift dealers in our network
This is the core of our service. When you submit a quote or contact request, we share the details you provide with one or more independent third-party dealers so they can contact you and prepare an estimate. Those dealers are separate businesses and use your information under their own privacy policies. We encourage you to ask any dealer about their practices.
With service providers
We use trusted vendors to operate the Site and deliver messages (for example, our hosting provider and our email delivery provider). They process data only on our instructions.
For legal reasons
We may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of GlideWell, our users, or others.
We do not sell your information for cross-context behavioral advertising. However, sharing your details with dealers may be considered a "sale" or "sharing" of personal information under some U.S. state privacy laws. See your rights below.
4. Marketing calls and texts (your consent)
By providing your phone number and checking the consent box, you agree that GlideWell and the dealer(s) we match you with may call or text you about your request, including by automated means, at the number you provide. Consent is not a condition of any purchase. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you may ask to be placed on our internal do-not-call list by emailing hello@mf-digital-solutions.com.
5. Your privacy rights
Depending on where you live (for example, California, Colorado, Virginia, Connecticut, Utah, and other states with comprehensive privacy laws), you may have the right to:
- Know / access the personal information we hold about you.
- Delete your personal information.
- Correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of your personal information.
- Non-discrimination for exercising your rights.
To exercise any of these rights — including to opt out of having your information shared with dealers — email hello@mf-digital-solutions.com with the subject line "Privacy Request," or write to us at the address below. We will verify your request and respond within the timeframe required by law. You may also designate an authorized agent to act on your behalf.
6. Data retention
We keep your information for as long as needed to provide our service, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Children's privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version here and update the "Last updated" date above.
10. Contact us
Infosys Consulting LLC
30 N Gould St, Ste N
Sheridan, WY 82801, USA
Email: hello@mf-digital-solutions.com
Phone: +1 407 759 3754